A/V Inputs1 x 12G SDI/HD/Ultra HD, or
1 x HDMI 2.0a
Supported Capture InputUp to 2160p30, 4k (interlaced video supported)
A/V Outputs2 x HDMI
EncodingVideo: 1080p30 and 1080p60 (VP9 ready)
AAC @ 48KHz
StreamingAuto Configuration with Facebook Live
Network1 GB Ethernet
DisplayBuilt-in LCD screen with button controls
Power200W internal power supply
When can I expect my order to ship?
In most countries your ClearCaster will ship in three to five business days after your order date. Exceptions are listed below.
We expect to begin shipping ClearCaster devices to these countries beginning in March 2018:
We will notify you of an estimated shipping date as we get closer to shipping; once your order has shipped, you will receive a confirmation email with tracking details. You can always find the latest shipping information in the My Orders tab of your account.
Can I cancel my order if I change my mind?
No. Has a "no returns or cancellations" policy for ClearCaster sales.
What kind of support is included?
3 years of ClearCaster maintenance and support is included. ClearCaster hardware maintenance and support includes access to:
• Regular software updates, which include use of new Facebook Live API functionality.
• 24x7 | 365 support via phone, online or chat.
• Hardware device replacement, if determined necessary by support.
What happens if my unit breaks?
Do not try to open or repair the ClearCaster unless instructed, as this may void the hardware warranty. Instead please contact support; they will help troubleshoot your issue. If determines your issue is hardware-related and covered by the ClearCaster warranty, you will be issued a replacement ClearCaster device.
What can I use as inputs?
ClearCaster will accept any uncompressed HDMI or SDI input.
Why should I keep my ClearCaster software up to date?
You should always keep your ClearCaster software up-to-date. This will ensure the best performance and access to the latest Facebook Live streaming features.
What terms and conditions apply to my purchase of ClearCaster devices?
The ClearCaster Sales Agreement exclusively governs the sale of ClearCaster devices. Customer purchase orders and similar documents are disclaimed and do not apply to ClearCaster device purchases.
Additional software license agreements will govern use of software included on the ClearCaster device.
A Facebook account is needed to stream content to Facebook Live.
How are ClearCaster devices shipped?
Will ship ClearCaster devices to you by air, FOB place of shipment (for U.S. destinations) or EXW place of shipment, Incoterms® 2010 (for international shipments). You are responsible for all insurance, tax, duties, freight, and export and customs clearance as applicable. See the ClearCaster Sales Agreement for more information.
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The Facebook Live Streaming Benchmark Report