P.O. Box 2972, San Ramon, CA 94583 - Non-profit organization - EIN# 80-0442173

Biography of Shamshad Khan

Advocacy Operations Team

Over 20 years of IT industry experience in the architecture, design, development, integration and deployment of complex enterprise business solutions, internet, intranet, extranet and B2B applications on various platforms.

Over 5 years of experience as ServiceNow Developer and Solutions Architect. Experience with ServiceNow Scripting, Configuration, Administration and Integration with various enterprise and cloud apps using Service Oriented Architecture, ETL and Web Services:

  • ServiceNow Certified System Administrator (01006174)
  • ServiceNow Certified Implementation Specialist (0101639)
  • ServiceNow Certified Developer (078)

Experience with both traditional and Agile/SCRUM processes
Experienced in Enterprise and IT processes improvement
Experience with Governance, Risk and Compliance (GRC) frameworks


  • Project Management Professional (PMP)
  • Scrum Master (CSM)
  • ITIL